View bulk launches

When you run a journey for many customer records with bulk launch, each row in your CSV file starts its own journey session. The Bulk launches page in Investigation shows the progress of each bulk launch and the state of each row.

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Open the Bulk launches page

To open the Bulk launches page:

1. In the GBG Go platform, click Investigation on the left navigation menu.
2. Click Bulk launches.
3. Click the Production Environment or Preview Environment tab, depending on the mode that the bulk launch ran in.
4. Optional: Select the region that the bulk launch ran in from the region list in the top-right corner of the page.

You can also open a bulk launch from its journey. On the Bulk launches page of the journey, click ⋯ in the row of the bulk launch, and then click View results. The page contains the following columns: To narrow down the list, click Add Filter. To remove every filter, click Clear All. Filters work the same way as on the Customer sessions page. To learn more, see Filter sessions.

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View the rows of a bulk launch

To view the rows of a bulk launch, click its name in the Bulk name column. The bulk launch page opens. The top of the page shows the bulk name, the status, the mode, and the region. It also shows the date and time that the platform first recorded the bulk launch. The progress bar shows how much of the bulk launch has run. To update the page with the latest progress, click Refresh. Under the progress bar, the page counts the rows in each of the following states: The table contains the following columns: To review the modules, data, and decision of a row, click its session ID. To learn more, see View details of a journey session. To filter the rows, click Add Filter. To move between pages of rows, use the page controls under the table.

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Next steps

• To create a bulk launch from a journey, see Bulk launch.
• To review a journey session in detail, see View details of a journey session.
• To change the decision of a journey session, see Change decisions.