# GBG Documentation ## Docs - [Response Codes](https://docs.go.gbgplc.com/docs/api-reference/api-errors.md): General response and error codes - [Fetch journey state](https://docs.go.gbgplc.com/docs/api-reference/endpoint/fetch-journey-state.md): Check the status and progress of a journey. The [fetch journey state guide](/docs/developer-integration/execute-customer-journeys/fetch-journey-state-step) explains more. - [Generate access token](https://docs.go.gbgplc.com/docs/api-reference/endpoint/generate-access-token.md): Get an access token to authenticate API requests. If you're unfamiliar with the authentication process, check out the [authentication guide](/docs/developer-integration/execute-customer-journeys/authenticate) for more details. - [Retrieve task schema](https://docs.go.gbgplc.com/docs/api-reference/endpoint/retrieve-task-schema.md): Fetch the schema for a specific task to see the required fields and expected data structure. This schema defines the format of data required to complete the task. - [Retrieve tasks](https://docs.go.gbgplc.com/docs/api-reference/endpoint/retrieve-tasks.md): Fetch tasks assigned to a customer during an active journey. If you're unsure how tasks work, the [retrieve tasks guide](/docs/developer-integration/execute-customer-journeys/retrieve-tasks-step) can help. - [Retrieve tasks with their schema](https://docs.go.gbgplc.com/docs/api-reference/endpoint/retrieve-tasks-with-their-schema.md): Fetch all currently active tasks along with their corresponding JSON schema. This allows you to see the expected input fields for each task in a single API call. - [Start journey](https://docs.go.gbgplc.com/docs/api-reference/endpoint/start-journey.md): Start a customer verification journey using a journey ID. You can also prefill customer data. For more details, see the [start journey guide](/docs/developer-integration/execute-customer-journeys/start-a-journey-step). - [Submit task data](https://docs.go.gbgplc.com/docs/api-reference/endpoint/submit-task-data.md): Send data to complete a task in a customer’s journey. See the [submit data guide](/docs/developer-integration/execute-customer-journeys/submit-task-data-step) for details. - [Overview](https://docs.go.gbgplc.com/docs/api-reference/overview.md): GBG GO endpoints, making a request and receiving a response - [Response advice schema](https://docs.go.gbgplc.com/docs/api-reference/response-schema.md): This section contains an explanation of the response schema returned by journeys - [User data input schema](https://docs.go.gbgplc.com/docs/api-reference/schema.md): This section contains an explanation of the schema for passing customer data - [Best practices](https://docs.go.gbgplc.com/docs/developer-integration/best-practices.md): Best practices to follow when integrating GBG GO - [Error handling](https://docs.go.gbgplc.com/docs/developer-integration/error-handling.md): Troubleshoot common GBG GO API errors including authentication failures, invalid requests, and service disruptions. - [Step 1: Authenticate](https://docs.go.gbgplc.com/docs/developer-integration/execute-customer-journeys/authenticate.md): Authenticate with the GBG GO API by exchanging your client credentials for an access token required for all subsequent API calls. - [Step 6: Fetch journey state](https://docs.go.gbgplc.com/docs/developer-integration/execute-customer-journeys/fetch-journey-state-step.md): Track the progress of a journey instance by fetching its current state to determine if it is in progress, completed, or requires further input. - [Step 4: Manage schemas](https://docs.go.gbgplc.com/docs/developer-integration/execute-customer-journeys/manage-schemas-step.md): Retrieve task schemas from the GBG GO API to understand the required fields, types, and validation rules before submitting data. - [Overview](https://docs.go.gbgplc.com/docs/developer-integration/execute-customer-journeys/overview.md): Follow the step-by-step API integration process to execute customer verification journeys in GBG GO programmatically. - [Step 3: Retrieve tasks](https://docs.go.gbgplc.com/docs/developer-integration/execute-customer-journeys/retrieve-tasks-step.md): Retrieve the list of tasks assigned to a journey instance using the GBG GO API to determine what actions the customer must complete. - [Step 2: Start a journey](https://docs.go.gbgplc.com/docs/developer-integration/execute-customer-journeys/start-a-journey-step.md): Start a customer verification journey using the GBG GO API to create a trackable journey instance with assigned tasks. - [Step 5: Submit task data](https://docs.go.gbgplc.com/docs/developer-integration/execute-customer-journeys/submit-task-data-step.md): Submit customer identity data, documents, and verification inputs for journey tasks using the GBG GO API. - [Overview](https://docs.go.gbgplc.com/docs/developer-integration/overview.md): Integrate customer verification workflows into your system using the GBG GO API to verify identities, collect documents, and track journey progress. - [Troubleshooting](https://docs.go.gbgplc.com/docs/developer-integration/troubleshooting.md): Common issues with API references - [Overview](https://docs.go.gbgplc.com/docs/digital-id-portal/overview.md): Digital ID portal overview - [Apple Wallet](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/apple-wallet.md): Verify identities using Apple Wallet, a mobile credential platform supporting driver's licenses and state IDs from select US states and territories. - [Audkenni](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/audkenni.md): Verify identities using Audkenni, Iceland's national digital identity provider for secure citizen authentication and electronic signing. - [Austrian Handy Signatur](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/austrian-handy-signatur.md): Verify identities using Austrian Handy Signatur, Austria's digital identity and qualified e-signature system for secure online transactions. - [Bangladesh NID](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/bangladesh-nid.md): Verify identities using Bangladesh NID, the compulsory national biometric identity card required for key services across Bangladesh. - [BankID Sweden](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/bankid.md): Verify identities using BankID Sweden, a widely adopted electronic identification system for secure login and digital signing. - [BankID Norway](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/bankid-norway.md): Verify identities using BankID Norway, Norway's national electronic ID system used by millions for secure access to banking and government services. - [.beID](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/beid.md): Verify identities using .beID, Belgium's national eID card enabling secure chip-based authentication and online identification. - [Brazil CPF Check](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/brazil-cpf-check.md): Verify identities using Brazil CPF Check, a service that validates Brazilian taxpayer numbers and retrieves identity data from Receita Federal. - [Brazil Digital CNH](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/brazil-digital-cnh.md): Verify identities using Brazil Digital CNH, the official digital driver's license app widely accepted as legal identification in Brazil. - [CA DMV Wallet](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/cadmv.md): Verify identities using CA DMV Wallet, the California Department of Motor Vehicles app providing digital driver's licenses and state IDs. - [Cartão de Cidadão](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/cartao-de-cidadao.md): Verify identities using Cartão de Cidadão, Portugal's national citizen card combining physical and digital identity features. - [CLEAR](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/clear.md): Verify identities using CLEAR, a biometric identity platform widely used in travel, hospitality, and financial services across North America. - [ConnectID](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/connectid.md): Verify identities using ConnectID, a digital identity exchange that links service providers with trusted identity providers for secure verification. - [Czech Bank iD](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/czech-bank-id.md): Verify identities using Czech Bank iD, the Czech Republic's national digital identity system enabling authentication via bank credentials. - [Digidentity](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/digidentity.md): Verify identities using Digidentity, an online identity verification platform offering reusable digital IDs for government and commercial services across Europe. - [DigiLocker Fetch](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/digilocker-fetch.md): Verify identities using DigiLocker Fetch, India's government-endorsed digital locker that retrieves verified Aadhaar-linked identity attributes. - [DigiLocker Match (Preview)](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/digilocker-match.md): Verify identities using DigiLocker Match, an Indian identity matching flow that confirms user-entered details against DigiLocker verification. - [Ukraine's DIIA State App](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/diia-state-app.md): Verify identities using DIIA, Ukraine's official digital government platform providing citizens with digital passports, licenses, and e-services. - [eDO app](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/edo-app.md): Verify identities using eDO app, a Polish application for NFC-based verification of digital identities using the national ID card. - [eParaksts Smart Card](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/eparaksts-smart-card.md): Verify identities using eParaksts Smart Card, Latvia's chip card-based digital signature and authentication tool for qualified signatures and national ID verification. - [eParasksts Mobile](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/eparasksts-mobile.md): Verify identities using eParaksts Mobile, Latvia's mobile app for secure digital signatures and identity authentication via biometrics or PIN. - [ePhilID](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/ephilid.md): Verify identities using ePhilID, the Philippines' official electronic ID with QR-based verification against the PhilSys national registry. - [Evrotrust](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/evrotrust.md): Verify identities using Evrotrust, a Bulgarian platform for qualified electronic signatures and remote identity proofing under EU eIDAS regulations. - [Fayda](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/fayda.md): Verify identities using Fayda, Ethiopia's national digital identity solution. - [Finnish Henkilökortti](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/finnish-henkilokortti.md): Verify identities using Finnish Henkilökortti, Finland's national ID card with chip-based certificates for high-assurance identification and electronic signing. - [Finnish Trust Network (FTN)](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/finnish-trust-network.md): Verify identities using Finnish Trust Network, a framework connecting bank-issued and mobile IDs under a single authentication system across Finland. - [Freja eID](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/freja-eid.md): Verify identities using Freja eID, a Swedish electronic identity app for secure login, identity verification, and document signing. - [Google Wallet](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/google-wallet.md): Verify identities using Google Wallet, which supports government-issued digital IDs in select regions for secure mobile identity verification. - [iD KAART](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/id-kaart.md): Verify identities using iD KAART, Estonia's government-issued ID card enabling secure digital authentication and signing via the national population registry. - [L'Identité numérique](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/identite-numerique.md): Verify identities using L'Identité numérique, France's official digital identity solution linked to FranceConnect for accessing public and private services. - [iDIN](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/idin.md): Verify identities using iDIN, a Dutch digital identity service that leverages bank credentials for secure online identification across the Netherlands. - [Indonesia Biometric Match](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/indonesia-biometric-match.md): Verify identities using Indonesia Biometric Match, which validates national identity numbers against government records with biometric verification. - [Indonesia NIK](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/indonesia-nik.md): Verify identities using Indonesia NIK, which validates national identity numbers against government records and returns confirmed personal details. - [Interac](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/interac.md): Verify identities using Interac Verified, a Canadian bank-connected verification service that shares authorized personal data from participating financial institutions. - [itsme](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/itsme.md): Verify identities using itsme, a Belgian digital identity app for secure authentication and qualified electronic signatures. - [Kenya National ID](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/kenya-national-id.md): Verify identities using Kenya National ID, the official identification document verified against Kenya's central population register with biometric matching. - [Kenya National ID Biometric](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/kenya-national-id-biometric.md): Verify identities using Kenya National ID Biometric, which matches user selfies against the central population register for biometric verification. - [Kenya National ID Lookup](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/kenya-national-id-lookup.md): Verify identities using Kenya National ID Lookup, which retrieves identity attributes associated with a Kenyan NID number from the population register. - [Kenya National ID Match](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/kenya-national-id-match.md): Verify identities using Kenya National ID Match, which matches user-submitted data and biometrics against Kenya's central population register. - [LA Wallet](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/la-wallet.md): Verify identities using LA Wallet, Louisiana's official mobile app providing digital driver's licenses and state credentials. - [Lithuanian ID Card](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/lithuanian-id-card.md): Verify identities using the Lithuanian ID Card, a government-issued smart card with integrated electronic authentication and high-assurance signature capabilities. - [Lloyds Smart ID](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/lloyds-smart-id.md): Verify identities using Lloyds Smart ID, a reusable digital ID from Lloyds Bank that lets UK users share verified identity data without physical documents. - [Mexico CURP](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/mexico-curp.md): Verify identities using Mexico CURP, which validates the national identification number against RENAPO civil registry records. - [MitID](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/mitid.md): Verify identities using MitID, Denmark's national digital identity system for secure access to banking, government, and online services. - [Mobile ID](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/mobile-id.md): Verify identities using Mobile ID, a mobile-based digital identity solution enabling secure authentication and digital signatures. - [MojeID Poland](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/modjeid.md): Verify identities using MojeID Poland, a bank-backed digital identity platform for authenticating to government and business portals across Poland. - [MojeID Czech](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/mojeid-czech.md): Verify identities using MojeID Czech, a bank-backed digital identity platform enabling secure authentication across online services in the Czech Republic. - [Nigerian NIN](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/nigerian-nin.md): Verify identities using Nigerian NIN, the national identification number required for mobile, banking, and government services across Nigeria. - [OneID](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/oneid.md): Verify identities using OneID, a UK digital wallet backed by major banks that enables bank-verified identity checks via open banking. - [Overview](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/overview.md): Supported digital IDs overview - [PhilSys Biometric Match](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/philsys-biometric-match.md): Verify identities using PhilSys Biometric Match, which performs liveness selfie matching against the Philippine Statistics Authority's national ID records. - [Post Office EasyID](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/post-office-easyid.md): Verify identities using Post Office EasyID, a UK reusable digital ID app for proving identity and age online or in person via smartphone. - [Samsung Wallet](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/samsung-wallet.md): Verify identities using Samsung Wallet, which supports digital driver's licenses and state IDs on Galaxy phones for mobile identity verification. - [Serbian ID Card](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/serbian-id-card.md): Verify identities using the Serbian ID Card, a government-issued smart card with chip-based authentication for accessing e-services and banking in Serbia. - [Singpass](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/singpass.md): Verify identities using Singpass, Singapore's national digital identity system for secure access to government and private services. - [Smart-ID](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/smart-id.md): Verify identities using Smart-ID, a mobile authentication and digital signature solution widely used across Estonia, Latvia, and Lithuania. - [South Africa National ID](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/south-africa-national-id.md): Verify identities using the South Africa National ID, which verifies citizen data against the official population registry via a tamper-resistant smart ID card. - [SPID](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/spid.md): Verify identities using SPID, Italy's national digital identity framework for authentication across public and private online services. - [SwissID](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/swissid.md): Verify identities using SwissID, Switzerland's secure digital ID platform backed by Swiss Post and leading banks for unified e-government and private service access. - [UAE Pass](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/uae-pass.md): Verify identities using UAE Pass, the United Arab Emirates' national digital identity system for secure verification, document signing, and accessing government services. - [Verimi Wallet-Ident](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/verimi-wallet-ident.md): Verify identities using Verimi Wallet-Ident, a German bank-backed digital identity ecosystem for reusable verified IDs and qualified electronic signatures. - [Yoti](https://docs.go.gbgplc.com/docs/digital-id-portal/supported-digital-ids/yoti.md): Verify identities using Yoti, a secure digital identity app for sharing verified personal details across gaming, government, and regulated sectors. - [AI agent integration](https://docs.go.gbgplc.com/docs/get-started/ai-agent-integration.md): Learn how to integrate AI agents with GBG GO documentation using llms.txt, Skills or MCP. - [Glossary of terms](https://docs.go.gbgplc.com/docs/get-started/glossary.md): Find definitions of key terms used across the GBG GO platform, including journeys, modules, outcomes, decisions, and API concepts. - [Key concepts](https://docs.go.gbgplc.com/docs/get-started/key-concepts.md): Understand core GBG GO concepts including customer journeys, outcomes, decisions, prefill modes, and how business users and developers interact with the platform. - [Welcome to GBG GO](https://docs.go.gbgplc.com/docs/get-started/product-overview.md): Discover GBG GO, an identity verification platform with a no-code journey builder, investigation tools, analytics, and a library of verification modules. - [Quickstart for business user](https://docs.go.gbgplc.com/docs/get-started/quickstart/quickstartbusiness.md): This guides is for business designers who designs the customer journey on the journey builder - [Quickstart for developers](https://docs.go.gbgplc.com/docs/get-started/quickstart/quickstartdev.md): Get started with the GBG GO Platform API. Learn how to start an identity verification journey, retrieve assigned tasks, submit identity data, and receive structured verification results. - [Support](https://docs.go.gbgplc.com/docs/get-started/troubleshooting-and-support.md): Get help with GBG GO by submitting a support ticket, contacting regional support teams, or checking real-time service status. - [Documents and biometrics](https://docs.go.gbgplc.com/docs/guides/best-practices/docs-and-bio.md): Best practices for structuring customer journeys that combine document verification, liveness checks, and facematch modules. - [Group documents modules](https://docs.go.gbgplc.com/docs/guides/best-practices/ordering-document-module.md): This guide outlines the best practice for grouping documents modules to ensure the needed results and prevent errors. - [How to configure evaluation decisions in GO](https://docs.go.gbgplc.com/docs/guides/product-guides/configure-evaluation.md): Learn how to configure and customise default evaluation decisions in GBG GO. - [How to configure module settings in GO](https://docs.go.gbgplc.com/docs/guides/product-guides/configure-module-settings.md): Customize how modules process customer data by configuring required fields, document extraction preferences, and verification options. - [How to configure module outcomes in GO](https://docs.go.gbgplc.com/docs/guides/product-guides/configure-outcome-decisions.md): Learn how to configure and customise default module outcomes in GBG GO. - [Pass reference numbers for internal tracking ](https://docs.go.gbgplc.com/docs/guides/product-guides/customer-reference.md): Link GBG GO verification sessions with your internal systems by passing custom reference numbers when starting a journey. - [Grouped and ungrouped modules](https://docs.go.gbgplc.com/docs/guides/product-guides/grouped-vs-nongrouped.md): Learn about grouped and ungrouped modules in GBG GO and when to use each type. - [Manage authentication methods ](https://docs.go.gbgplc.com/docs/guides/product-guides/manage-auth.md): Update or switch your multi-factor authentication methods in GBG GO using the self-service portal. - [Difference between modules and variants in GBG GO](https://docs.go.gbgplc.com/docs/guides/product-guides/module-variants-difference.md): Understand the relationship between modules and variants in GBG GO, and how variants tailor verification tasks to specific regions or requirements. - [Understanding the PEPs and Sanctions module ](https://docs.go.gbgplc.com/docs/guides/product-guides/peps-and-sanctions.md): Learn how to configure and customise default module outcomes in GBG GO. - [Restore journeys to a previous version](https://docs.go.gbgplc.com/docs/guides/product-guides/restore-journey-version.md): Revert a GBG GO journey to an earlier version to undo recent changes or return to a stable configuration. - [How to update modules in GBG GO](https://docs.go.gbgplc.com/docs/guides/product-guides/update-module.md): Apply the latest module versions to your journeys in GBG GO and publish updates from Preview to Production. - [How to use and configure a Webhook module in GO](https://docs.go.gbgplc.com/docs/guides/product-guides/webhook-module-guide.md): Learn how to set up and configure a Webhook module in GBG GO. - [Home](https://docs.go.gbgplc.com/docs/homepage.md): Welcome to the GBG GO Documentation - [Departments](https://docs.go.gbgplc.com/docs/platform/account-management/departments.md): Create and manage departments in GBG GO to group users and control access to resources through licences. - [Manage user roles](https://docs.go.gbgplc.com/docs/platform/account-management/manage-user-roles.md): Assign and manage user roles in GBG GO to control platform access and Account Management portal permissions. - [Manage users](https://docs.go.gbgplc.com/docs/platform/account-management/manage-users.md): Add, edit, deactivate, and manage user accounts in GBG GO including assigning roles and departments. - [Overview](https://docs.go.gbgplc.com/docs/platform/account-management/overview.md): Manage users, roles, departments, and licences in the GBG GO Account Management portal as a customer admin. - [View licences](https://docs.go.gbgplc.com/docs/platform/account-management/view-licences.md): View the licences assigned to your organization or department in GBG GO to check available features and seat counts. - [Overview](https://docs.go.gbgplc.com/docs/platform/analytics/overview.md): Monitor journey performance in GBG GO Analytics with real-time metrics on completion rates, error patterns, and module performance. - [View error insights](https://docs.go.gbgplc.com/docs/platform/analytics/view-error-insights.md): Track and analyze errors occurring during customer journeys in GBG GO including error counts, rates, and affected sessions. - [View GO dashboard](https://docs.go.gbgplc.com/docs/platform/analytics/view-go-analytics-dashboard.md): View the central GBG GO Analytics dashboard with key metrics on journey counts, session volumes, completion rates, and processing times. - [View journey decision](https://docs.go.gbgplc.com/docs/platform/analytics/view-journey-decision.md): Analyze final evaluation decision patterns across customer journeys in GBG GO including accept, reject, and refer outcomes. - [View journey drop-offs](https://docs.go.gbgplc.com/docs/platform/analytics/view-journey-drop-offs.md): Identify where users abandon verification journeys in GBG GO by analyzing drop-off patterns across sessions and journey steps. - [View journey insights](https://docs.go.gbgplc.com/docs/platform/analytics/view-journey-insights.md): View journey-level performance metrics in GBG GO including session counts, success rates, and completion status breakdowns. - [View module outcomes](https://docs.go.gbgplc.com/docs/platform/analytics/view-module-outcomes.md): Analyze verification module execution performance and outcome distribution across different module configurations in GBG GO. - [View time spent per module](https://docs.go.gbgplc.com/docs/platform/analytics/view-time-spent-per-module.md): Analyze average execution times for each module and variant in GBG GO to identify performance bottlenecks. - [Audit log](https://docs.go.gbgplc.com/docs/platform/audit-log.md): Track user actions and system events in GBG GO with timestamped audit log entries showing who performed what and when. - [Change decisions](https://docs.go.gbgplc.com/docs/platform/investigate/change-decisions.md): Manually review and override session decisions in GBG GO Investigation, such as changing a rejected session to accepted. - [Overview](https://docs.go.gbgplc.com/docs/platform/investigate/overview.md): Review and monitor customer identity verification sessions in the GBG GO Investigation portal to detect fraud and validate identity claims. - [Export customer session](https://docs.go.gbgplc.com/docs/platform/investigate/session-download-pdf.md): Export customer verification session data as a PDF from the GBG GO Investigation portal for compliance reporting and record-keeping. - [View details of a customer session](https://docs.go.gbgplc.com/docs/platform/investigate/view-customer-details.md): View session details in GBG GO Investigation including processing modules, user data, trust scores, and decision reasons. - [View customer sessions](https://docs.go.gbgplc.com/docs/platform/investigate/view-customer-session.md): Access the Investigation dashboard in GBG GO to view, search, and filter customer verification sessions by status, date, and journey. - [Log in to GBG GO](https://docs.go.gbgplc.com/docs/platform/journey-builder/access-gbg-go.md): Log in to GBG GO for the first time, set your password, and configure multi-factor authentication for your account. - [Configure modules](https://docs.go.gbgplc.com/docs/platform/journey-builder/configure-module.md): Add and configure verification modules in your GBG GO journey including setting up outcomes, rules, and module connections. - [Create journeys](https://docs.go.gbgplc.com/docs/platform/journey-builder/create-journey.md): Create a customer journey in GBG GO from scratch or by using a pre-configured template tailored to your industry or use case. - [Overview](https://docs.go.gbgplc.com/docs/platform/journey-builder/overview.md): Create and manage customer journeys in GBG GO using modules, routing, evaluation rules, and publishing to preview or production environments. - [Publish journey](https://docs.go.gbgplc.com/docs/platform/journey-builder/publish-journey.md): Publish your GBG GO journey to Preview for testing or to Production for live customer use. - [Set up evaluation](https://docs.go.gbgplc.com/docs/platform/journey-builder/set-up-evaluation.md): Add evaluation decision points to your GBG GO journeys to accept, reject, or flag users based on verification results. - [Set up routing](https://docs.go.gbgplc.com/docs/platform/journey-builder/set-up-routing.md): Set up routing in GBG GO to direct customers through different journey paths based on verification outcomes and business rules. - [Facematch Verification](https://docs.go.gbgplc.com/docs/platform/modules/biometrics/facematch-verification.md) - [Liveness Verification](https://docs.go.gbgplc.com/docs/platform/modules/biometrics/liveness-verification.md) - [PEPs and Sanctions](https://docs.go.gbgplc.com/docs/platform/modules/compliance-screening/peps-and-sanctions.md) - [Data Verification](https://docs.go.gbgplc.com/docs/platform/modules/data/data-verification.md) - [Data and Biometrics Verification](https://docs.go.gbgplc.com/docs/platform/modules/documents/data-and-biometrics-verification.md) - [Document Attachments](https://docs.go.gbgplc.com/docs/platform/modules/documents/document-attachments.md) - [Document Authentication](https://docs.go.gbgplc.com/docs/platform/modules/documents/document-authentication.md) - [Document Classification](https://docs.go.gbgplc.com/docs/platform/modules/documents/document-classification.md) - [Document Extraction](https://docs.go.gbgplc.com/docs/platform/modules/documents/document-extraction.md) - [NFC Chip Authentication](https://docs.go.gbgplc.com/docs/platform/modules/documents/nfc-chip-authentication.md) - [Age Verification](https://docs.go.gbgplc.com/docs/platform/modules/others/age-verification.md) - [Overview](https://docs.go.gbgplc.com/docs/platform/modules/overview.md): Browse all available modules in GBG GO, organised by category. Search and filter to find the right module for your journey. - [Overview](https://docs.go.gbgplc.com/docs/platform/overview.md): Access the GBG GO dashboard to manage verification workflows, create journeys, investigate sessions, and view analytics. - [Manage data retention policies](https://docs.go.gbgplc.com/docs/platform/settings/manage-data-retention-policies.md): Configure data retention policies in GBG GO to control how long customer data is stored before automatic deletion. - [Overview](https://docs.go.gbgplc.com/docs/platform/settings/overview.md): Configure organization-wide settings in GBG GO including data retention policies and GBG assistance access. - [Set GBG assistance period](https://docs.go.gbgplc.com/docs/platform/settings/set-gbg-assistance-period.md): Allow or restrict GBG staff access to your account for setup, configuration, and troubleshooting assistance. - [GBG GO Release Notes](https://docs.go.gbgplc.com/docs/release-note/release-note.md): All notable changes related to GBG GO functionalities will be documented in this page. To receive notifications about new releases, please subscribe to the RSS feed. - [AssureID Release Updates](https://docs.go.gbgplc.com/docs/release-note/release-note-assureid.md): Product release updates covering Android, iOS, and Web SDK enhancements. - [Release Notes](https://docs.go.gbgplc.com/docs/release-note/release-note-home.md): Stay up to date with the latest changes across GBG products - [IDscan Release Updates](https://docs.go.gbgplc.com/docs/release-note/release-note-idscan.md): Product release updates covering Android, iOS, and Web SDK enhancements. - [How to integrate Digital ID using GO APIs](https://docs.go.gbgplc.com/docs/tutorials/digital-id.md): Integrate Digital ID using GBG GO to provide a smooth identity verification experience. - [Build a document upload and verification flow with GBG GO APIs and document modules](https://docs.go.gbgplc.com/docs/tutorials/document-upload-verification.md): Learn how to build a complete document upload and verification flow using GBG GO APIs and document modules. ## OpenAPI Specs - [openapi](https://docs.go.gbgplc.com/docs/openapi.json) - [identitydocs](https://docs.go.gbgplc.com/identitydocs.yaml)