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GBG Go is an identity verification platform that helps businesses verify customer identities, prevent fraud, and meet regulations. The platform includes a for designing . To integrate with GBG Go, you choose one of two delivery methods:
  • SDK/API-first integration for teams building their own screens. Your server calls the GBG Go API directly.
  • Hosted journeys for platform-managed verification screens that require no frontend development. The Bridge SDKs embed a hosted journey in your iOS, Android, or web app.

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Key features

Here are some of the core features of GBG Go:

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Journey builder

Create customer journeys that define the steps and rules for processing verification workflows. Journeys consist of modules that handle specific tasks such as identity verification, fraud detection, and compliance screening. You can also choose from available to get started quickly.

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Interactions

GBG Go uses an interaction-based model for data collection. The platform generates interactions based on the domain elements your journey modules require. Each interaction defines the data fields an end user must provide, such as personal details, contact information, or document uploads. Interactions appear as nodes in the journey flow and drive both SDK/API-first integration and hosted journeys.

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Hosted journeys

With hosted journeys, the GBG Go platform generates and hosts the verification screens from your journey configuration. Your server makes a single API call to start the journey and receives an instance URL. You redirect end users to that URL, so you don’t need a custom frontend.

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SDK/API-first integration

SDK/API-first integration gives you full control over the end-user experience. You build your own screens, and your server uses the GBG Go API to start journeys, submit data, and retrieve results.

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SDKs

GBG Go provides Bridge SDKs for iOS, Android, and web. They embed a hosted journey in your own app. To learn more, refer to SDKs overview.

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Investigation

Review, monitor, and investigate customer identity verification journeys. You can review the data your end users submit in the Investigation dashboard.

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Analytics

View performance insights for customer journeys. This feature tracks key metrics, including:
  • Total number of journeys
  • Journey sessions
  • Completed sessions
  • Completion rates
  • Average processing time

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Modules

GBG Go provides a library of verification modules, including, but not limited to:
  • Document and biometrics modules
  • Data verification modules
  • Compliance screening modules

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Evaluation and decision making

controls how customers move through a journey based on conditions such as verification results, risk scores, or business rules. It allows you to define alternative paths and ensure customers follow the correct process.

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Use cases

GBG Go adapts to different industry requirements and regulatory environments. The following examples demonstrate how businesses across three different industries use the platform.

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Online gaming platform

An online gaming platform must follow strict rules for age verification and identity checks. It also needs to offer a smooth onboarding experience for legitimate users. When new users register:
  • Low-risk users go through basic identity verification.
  • Users from high-risk regions face additional verification steps.
  • The journey sends users who fail initial checks to manual review, or rejects them.
  • The journey accepts users who pass all verification steps.

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Financial services and fintech

A cryptocurrency exchange needs to verify customer identities to comply with anti-money laundering regulations and prevent money laundering. They configure a GBG Go journey to:
  • Verify government-issued IDs.
  • Perform biometric checks to ensure the person matches their documents.
  • Screen against sanctions lists and politically exposed person lists.
The system automatically approves low-risk customers while flagging or rejecting suspicious accounts.

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Healthcare and telehealth

A healthcare platform must verify patient identities to prevent insurance fraud and ensure accurate medical records. They configure a GBG Go journey that includes:
  • Document verification to confirm patient identity.
  • Age verification for restricted services.
  • Insurance eligibility checks.
  • Biometric verification for sensitive medical information access.
The platform integrates the verification process into their patient onboarding experience using the GBG Go API. It applies different verification levels based on the type of service requested, with more stringent checks for controlled substances.

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What’s next

Are you ready to get started with GBG Go? Take the next steps.