Skip to main content
No-code is the delivery method that lets you invite a single customer to a published Hosted journey from the GBG Go platform. You send them a verification link, they complete the journey, and you review the result. You write no code and call no API. To send your first invite, see the No-code quickstart.

​
What No-code does

An invite opens the same platform-hosted pages that a Low-code journey uses. Only the way the journey starts differs, so your journey configuration, modules, and outcomes behave identically. Your organisation’s branding therefore applies to a No-code journey exactly as it does to a Low-code one. Branding covers the logo, colours, and theme on the hosted screens, and you configure it on the journey rather than per invite. To learn more, see Branding. No-code suits customer-facing teams who verify one customer on request, such as support agents onboarding a new client or compliance staff running an ad hoc check. It also suits organisations evaluating GBG Go who want to test a journey end-to-end before building an interface.

​
How No-code works

You build and publish the journey once, and then send an invite for each customer you want to verify.
1

Create and publish a Hosted journey

Build the journey in the Journey builder with the modules your check needs, and then publish it to an environment. Select Preview while you test, and Production when you go live.
2

Invite your customer

Open the journey, click the Actions list, and then click Invite a customer. Enter an email address, a mobile number, or both.
3

The platform sends the link

The GBG Go platform sends your customer a verification link. An invite is valid for one customer, and by default it expires after seven days.
4

Your customer completes the journey

Your customer opens the link and submits their details on each hosted screen. The platform then processes the data through the modules in your journey.
5

Review the outcome

Review the result and the decision in Investigation once your customer completes the journey.
The Invite a customer action is unavailable when the journey isn’t published, when the journey collects information before it starts, or when your organisation has no licence and credentials for the User Invite module. See When the invite action is unavailable.

​
Check which modules work with No-code

An invite carries no data, so every input a module requires must be collected from your customer on a hosted screen. Inputs marked Pre-filled are supplied through the API at journey start, which No-code can’t do. To check a module before you invite a customer:
  1. Open your journey in the Journey builder.
  2. Click the module you want to check.
  3. Select the Data tab.
  4. Review the Source column of the Inputs table. Confirm that every required input names an interaction group rather than Pre-filled.
If an input shows Pre-filled, then add it back to an interaction group. To learn more, see View interaction groups. Two other conditions affect whether a module is available to you:
  • The module and variant must be enabled in your contract. Modules and variants marked with an orange warning icon require activation by the GBG team.
  • Some module variants aren’t supported by hosted screens yet. Any input without a hosted card moves to pre-fill.
To compare modules and their inputs, see Modules.

​
Guides

The following guides show you how to invite a customer to a journey built for a specific verification task: