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GBG GO allows you to revert a journey to an earlier version. This is useful when you need to undo recent changes or return to a stable configuration. When you restore a previous version, the system re-publishes that version to preview and updates your draft with the restored flow configuration.

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Understand version states

As you modify and publish a journey, GBG GO tracks each version:
  • Preview version: The most recent version published to preview
  • Production version: The version currently live for customers
  • Draft version: Your working copy with unpublished changes
The Dashboard displays a Behind indicator when your production version lags behind the preview version. This shows that production is using an older configuration.

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Create and publish journey with multiple versions

Follow these steps to create a journey:
  1. Log in to the GBG GO Dashboard.
  2. Click Create a new journey.
  3. Add a module to the journey.
  4. Click Publish to Preview.
  5. Navigate to Dashboard.
On the Dashboard, the production environment Last Published column indicates that the journey isn’t deployed to production yet, displaying “Not deployed yet.”
restore journey version image

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Publish journey to production

To publish the journey to production:
  1. Click the Actions list.
  2. Click Publish to Production.
  3. Select the confirmation checkbox.
  4. Click Publish to production.
The “Not deployed yet” status changes and displays the deployment time and date.

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Create a new version

Now that you have a journey published to both preview and production, when you make changes to your journey in the Journey builder, the system automatically versions your journey. To make a change to the journey:
  1. Navigate back to the Journey builder.
  2. Add a new module to the journey.
  3. Click Publish to Preview.
When you navigate back to the Dashboard, you see the Behind indicator. This shows that the journey published to production is now behind the preview version.
restore journey version image
To keep production up to date with preview:
  1. Click the Actions list for the production environment.
  2. Click Publish to Production.
  3. Select the confirmation checkbox.
  4. Click Publish to production.
The Behind indicator disappears, and the production version is now up to date. You also receive an updated production version number.

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Restore journey to previous version

Once you have multiple versions, you can restore a journey to an earlier version:
  1. Click the Actions list of the preview environment.
  2. Click Restore a previous version.
restore journey version image
  1. Select a journey version from the version list to re-publish to preview.
restore journey version image
  1. Click Publish version to Preview.
The journey is reverted to the selected previous version. You can also see the changes reflected in the journey builder.

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What happens during restoration

When you restore a previous version:
  • The system extracts the journey flow from the selected version
  • That flow is re-published to the preview environment
  • Your draft is updated to match the restored configuration
  • A new version number is assigned to track this restoration