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The GBG GO API provides a set of RESTful endpoints for managing customer verification and authentication journeys. Use this API to initiate verification processes, retrieve tasks, submit customer data, and track journey progress.

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API protocols

The API follows REST principles and supports the following request methods:
  • POST: Submit data or trigger actions.
  • GET: Retrieve information from the system.
All responses are returned in JSON format. Requests must include a Content-Type: application/json header.

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Authentication

You must authenticate API requests using a Bearer token. Obtain a token by sending your client credentials to the authentication endpoint. Include the token in the Authorization header of every request. For details on authentication, see the Authentication reference.

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Base URL

All API requests must be sent to the appropriate regional endpoint based on your deployment:
  • EU
  • US
  • AU
https://eu.platform.go.gbgplc.com/captain/api/
Select the endpoint that corresponds to your region to ensure optimal performance and compliance with regional data regulations.
If you’re unsure of your region, feel free to contact us.

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Error handling

The API returns standard HTTP status codes to indicate success or failure. If a request fails, the response includes an error code and description to help you troubleshoot the issue. For more information, see how to handle errors.

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API status and availability

Check the system status page to monitor downtime, maintenance schedules, and service disruptions.

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Next steps

To start using the API:
  1. Authenticate and obtain a Bearer token.
  2. Use the token to send API requests.
  3. Refer to the relevant endpoint documentation for request and response details.