Glossary of terms
This glossary provides definitions of key terms used in GBG GO to help you understand the platform and its features.
Account Management
The section in GBG GO where users with the correct permissions can manage team members, assign roles, reset passwords, and configure API access.
Admin Users
Users with administrative access in the GBG GO platform. They can add other users, manage roles, departments, and more.
API Access
A feature that allows authorized users to generate API credentials for integrating GBG GO with external systems.
Customer Journey
A defined workflow in GBG GO that guides users through verification processes, including identity checks and fraud detection.
Evaluation
A decision-making step in a journey where a customer is accepted, rejected, or flagged for manual review based on verification results.
GBG GO
A platform for designing and managing customer verification workflows.
Journey Templates
Pre-configured workflows designed for specific industries or use cases to help users quickly set up customer journeys.
Module
A functional component within a journey, such as data verification, fraud detection, or evaluation.
Modules and Variants
- Modules perform specific tasks within a journey (e.g., ID verification).
- Variants are different versions of a module configured for specific regions, compliance rules, or business needs (e.g., “US Data Verification”).
PingID
A user authentication and management system integrated with GBG GO for handling team access, login security, and permissions.
Preview Environment
A test environment where journeys can be validated before being published to production.
Production Environment
The live environment where published customer journeys are actively used by real customers.
Routing
A mechanism that determines how users move through a journey based on predefined conditions (e.g., verification results, fraud risk scores).
Schema
A structured format that defines the required data fields for a journey’s API integration. The schema updates dynamically based on the modules included in a journey.