In GBG GO, users with account management access can view the licences that have been assigned to their organization. These licences determine the available features and number of seats for the GBG GO platform.

All licences are assigned by the GBG internal team based on the customer’s contract. If you have questions about available licences, contact your GBG account representative.

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View licences

This option shows a list of all licences assigned to your organization.

  1. In GBG GO, click Account management. The Account management portal opens in a new tab.

  2. Click Licences. A list of licences assigned to your organization is displayed with the following fields:

    • Name - Name of the licence
    • Status - Whether the licence is Live or Trial
    • Used Seats - Number of seats currently in use

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View licence details

This option displays details about a licence assigned to your organization.

  1. In GBG GO, click Account management. The Account management portal opens in a new tab.
  2. Click Licences. A list of licences assigned to your organization is displayed.
  3. Click the licence for which you wish to view details. The following fields are displayed:
    • Restrict seats - Whether licence seats are restricted or not
    • Billing ID - Licence billing ID
    • Used Seats - Number of licence seats currently in use.
    • Name of the role associated with the licence. For example, Customer Administrator.