Once you create a journey in GBG GO, you need to configure it by adding modules, defining module outcomes and rules, and setting conditions to control the workflow.Documentation Index
Fetch the complete documentation index at: https://docs.go.gbgplc.com/llms.txt
Use this file to discover all available pages before exploring further.
Add modules
Modules define what happens at each stage of the journey. Each module performs a specific function, such as identity verification, fraud detection, or decision-making. Follow these steps to add a module:- Open your journey in the Journey builder.
- Go to Browse and add modules in the left sidebar. Use the search bar to find a module by name or capability, for example, Document Classification. You can also scroll through the list of modules in the “Processing” category to find the one you want to add.
- Click the module that you want to add.
- Click Add to journey to insert it into the flow.
The orange warning icon you may find on some of the modules indicates that the module isn’t licensed or included in your contract and requires activation by the GBG team.

For a hosted journey, the platform analyses the modules you add and automatically generates the appropriate hosted pages to collect the required information from end users.
Modules that require specific configurations will prompt you to complete
additional fields before saving.
Configure modules
Once a module is added, it needs to be configured to function correctly. Each module has unique configuration settings. Some require input data, while others rely on predefined conditions to determine the next steps. To configure a module:- Click the module inside the Journey builder.
- Review the module’s available settings and outcomes.
- Configure module settings and outcomes.
Delete modules
To delete a module from your journey:- Right-click the module you want to delete.
- Select Delete from the context menu.
What’s next?
After configuring your journey, the next step is to define decision logic and publishing options.- Set up evaluation: Add decision points like accept, reject, or manual review.
- Publish journeys: Deploy your journey for testing or production.
- View interaction groups: These are data points generated for your journey modules.