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A partner account lets you manage resources on behalf of your sub-organisations from a single place. As a partner, you own and manage resources, such as journeys, flows, and deliveries. You can share the journeys you own with your sub-organisations automatically, without duplicating the underlying resources. For the underlying concepts, see Partner organisations. You log in with your partner account the same way as any other user. For the steps, see Log in to GBG GO.
All sub-organisations are created by GBG.

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What you can do

You use the same journey-building tools as a customer, then share the resulting journeys with your sub-organisations. As a partner, you can:

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How sharing works

When you share a journey, your sub-organisations receive a reference to it rather than a copy. Sub-organisations don’t own a duplicate of the underlying resource. Sharing has the following characteristics:
  • Updates apply automatically. When you update a journey, all sub-organisations use the updated version. There is no manual propagation step.
  • Journey IDs stay the same. You use the same journey resource ID in the partner organisation and in each sub-organisation.
  • Sharing is one-directional. Resources always flow from the partner down to sub-organisations. Sub-organisations can’t push resources up.

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When you update a journey

When you modify and republish a journey, the update applies as follows:
  • The updated version applies to all sub-organisations. The sub-organisation does not need to take any action.
  • New sessions that reference a specific version use that version, not the update. To run the updated journey, start the session against the new version.
  • New sessions that reference the journey as @latest use the updated version. Use @latest when you want updates to reach sub-organisations without changing your integration. Name a specific version when you need to control exactly which version each session runs.
  • In-flight sessions continue with the version they started on.

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What gets shared

The partner organisation manages shared resources centrally. Each sub-organisation manages its own account-level resources. Users and roles apply to people who sign in to the GBG GO platform directly. Each organisation creates its own users and assigns their roles. Single URL Login works differently: you request the role or permissions for each session, and the session never holds more than your own credentials hold.