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Once you create a journey in GBG GO, you need to configure it by adding modules, defining rules, and setting conditions to control the workflow. A journey consists of:
  • Start node – The entry point of the journey, labeled “Start of journey”.
  • Modules – The verification steps a customer goes through.
  • End node – The final step of the journey, labeled “End of journey”.

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Add modules

Modules define what happens at each stage of the journey. Each module performs a specific function, such as identity verification, fraud detection, or decision-making. Follow these steps to add a module:
  1. Go to Browse and add modules in the left sidebar. Use the search bar to find a module by name, for example, Data Verification. You can also scroll through the list of modules in the “Processing” category to find the one you want to add.
  2. Click the module that you want to add.
The orange warning icon indicates that the module is not licensed or included in your contract and requires activation by the GBG team.
  1. Click Add to journey to insert it into your workflow. Your newly added module would fall in-between the Start node and the End node.
  2. To add more modules to the journey, click the ”+” sign in the journey.
Modules that require specific configurations will prompt you to complete additional fields before saving.

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Configure modules

Once a module is added, it needs to be configured to function correctly. Each module has unique configuration settings. Some require input data, while others rely on predefined conditions to determine the next steps. To configure a module:
  1. Click the module inside the journey editor.
  2. Review the module’s available settings and options.
  3. Modify the required fields (for example., label, variants, outcomes).
  4. Click Configure outcomes to define outcomes. Outcomes determine what happens based on the module’s results.
To learn more about configuring module outcomes, refer to the How to configure module outcomes in GO documentation.

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Delete modules

To delete a module from your journey:
  1. Right-click the module you want to delete.
  2. Select Delete from the context menu.

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What’s next?

After configuring your journey, the next step is to define decision logic and publishing options.