GBG Go Release Notes

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July releases

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New features

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Improvements

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Bug fixes

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July releases

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New features

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Improvements

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Bug fixes

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July releases

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New features

• Personal information
• Documents
• Biometrics

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Improvements

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Bug fixes

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July releases

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New features

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Improvements

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Bug fixes

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June releases

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New features

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Improvements

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Bug fixes

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June releases

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New features

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Improvements

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Bug fixes

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June releases

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New features

• Added the ability to classify evaluation outcomes as Positive, Negative, or Neutral directly in the Journey Builder, enabling richer analytics and clearer interpretation of journey decisions at a glance.
  Classification is optional and fully backward compatible. Existing journeys continue to work unchanged, with unclassified outcomes appearing as “unclassified” in reporting.
• Added Investigation audit logs to the Journey Builder Audit log page through a new tabbed view, letting admins review both journey and investigation activity from a single, consistent interface.

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Improvements

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Bug fixes

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April releases

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New features

• Added Document Attachments module for supporting document collection. This module enables you to request and securely collect supporting documents during onboarding workflows such as Proof of Address, Proof of Income, and Marriage Certificate.
• Added PEP and Sanctions Standard OGM Push variant, enabling automated push of individual records for continuous compliance screening with configurable worklist targeting and success/error outcome reporting.

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Improvements

• Dataset selection
• Customizable match thresholds (75-100)
• Sanction body filtering
• Automatic name transliteration to Latin alphabet
• DOB/country matching requirements
• PEP tier selection
• Configurable candidate limits

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Bug fixes

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March releases

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New features

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Improvements

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Bug fixes

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March releases

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New features

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Improvements

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Bug fixes

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March releases

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New features

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Improvements

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Bug fixes

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March releases

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New features

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Improvements

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Bug fixes

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February releases

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New features

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Improvements

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Bug fixes

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February releases

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New features

• Enabled Update Modules feature in production environment. To learn more, refer to How to update modules in GBG Go.

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Improvements

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Bug fixes

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February releases

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New features

• Added support for UK Edited and Historical Electoral Roll dataset, providing comprehensive electoral register verification. This includes both current and historical voter registration data for improved UK identity verification workflows.
• Added support for UK National ID Register dataset, providing access to national identity registration data for improved UK identity verification workflows.

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Improvements

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Bug fixes

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February releases

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New features

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Improvements

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Bug fixes

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February releases

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New features

• Account numbers
• Sort codes
• Routing numbers
• IBAN/BIC codes
• Account holder information for UK, US, and international banking systems

{
  "context": {
    "subject": {
      "accounts": [
        {
          "type": "Bank Account",
          "accountNumber": "12345678",
          "sortCode": "12-34-56",
          "accountHolderName": "Jane Doe",
          "bankName": "Example Bank Ltd",
          "country": "GB",
          "accountType": "current"
        }
      ]
    }
  }
}

{
  "context": {
    "subject": {
      "accounts": [
        {
          "type": "Bank Account",
          "accountNumber": "12345678",
          "sortCode": "12-34-56",
          "accountHolderName": "Jane Doe",
          "bankName": "Example Bank Ltd",
          "country": "GB",
          "accountType": "current"
        },
        {
          "type": "Bank Account",
          "accountNumber": "89370400440532013000",
          "iban": "DE89370400440532013000",
          "bic": "COBADEFFXXX",
          "accountHolderName": "Jane Doe",
          "bankName": "Commerzbank",
          "country": "DE",
          "accountType": "savings"
        }
      ]
    }
  }
}

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Improvements

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Bug fixes

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February releases

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New features

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Improvements

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Bug fixes

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January releases

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New features

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Improvements

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Bug fixes

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January releases

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New features

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Improvements

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Bug fixes

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December releases

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New features

• You can now restore journeys to previous deployment versions directly from the Journey Dashboard. This feature provides improved version control and deployment safety, allowing you to quickly roll back to earlier journey configurations when needed. To learn more, refer to Restore journeys to a previous version.
• Integrated Intercom for in-app support chat, enabling you to access help resources and receive real-time assistance directly within the Go application.
• Added filtering and sorting capabilities to the Go dashboard for improved navigation and organization of journeys. To learn more, refer to Create journeys.

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Improvements

• Added configurable Originating Agency Code (OAC) settings for Australian FVS document verification (driver’s license and passport) in Journey Designer.

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Bug fixes

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December releases

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Bug fixes

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November releases

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New features and improvements

• Improved journey execution to enable modules to access and use subject information updated by other modules within the same journey. This capability allows for more sophisticated identity verification workflows where modules can build upon data gathered and enriched by previous steps.
• Added new PEP and Sanctions functionalities to the Investigation Portal. Functionalities include:
  • Results Summary tab for quick identification of PEP matches and sanctions database matches with clear, organized result summaries.
  • PEPs tab for detailed PEP match information, including confidence scores, identity details, and relevant metadata to support compliance decisions.
  • Sanctions tab for evaluating matches against sanctions lists, with results organized by source authority or dataset for clear compliance context.
  • PDF export capability to generate comprehensive reports of all PEP and Sanctions screening results for audit and regulatory compliance documentation.
• Improved the “Raw” tab in the Investigation Portal to display a clean, API-response-structured JSON object. The tab now shows relevant module output data (status, advice, notes, subject, documents) in a consistent format, making it easier to understand module results and troubleshoot issues.

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Bug fixes

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API changes

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September releases

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New features and improvements

• Session detail PDF exports now include a complete audit log showing the history of actions taken on the record. This enables offline compliance reviews and audits with full traceability.
• Increased the journey completion timeout from 30 minutes to 7 days, allowing customers more time to gather and submit required information during multi-step verification processes. This is particularly helpful for journeys requiring document collection or manual review steps.
• Enabled settings configuration for document and biometric verification modules in production environments. You can now customise module behavior according to specific business rules and requirements. To learn more, refer to the How to configure module settings in Go documentation.
• Enabled settings configuration for the Webhook module in preview and production environments. You can now customise the webhook module to accept your preview and production webhook URLs. For more details, refer to the How to use and configure a Webhook module in Go documentation.

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Bug fixes

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August releases

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New features

• Added the ability to export customer sessions to PDF. This is great for record-keeping, compliance reporting, or sharing with stakeholders outside the GBG Go platform. For more details, see the Export journey session documentation.
• Added webhook support for customer journeys. You can now configure webhooks using the Webhook module to send real-time notifications about task status changes in your customer journeys to external apps. This enables better integration with your existing systems and workflows.

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July releases

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New features and improvements

• Processing tab: Navigate to this tab and expand the documents and biometrics module. Click More Details > Extracted Images to view and zoom the image.
• Documents & Biometrics tab: You can immediately view and zoom images when you navigate to this tab.

• Zoom In (+): Click to magnify the image for closer inspection.
• Zoom Out (-): Click to reduce the magnified image.
• Center: Click to center the image in the viewing area.
• Reset (X): Click to return the image to its original size and position.

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Improvements

• No improvements added this month.

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Bug fixes

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May releases

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Improvements

• Shortened the connection lines between modules in the journey designer canvas for a cleaner, more compact visual experience. The updated spacing makes it easier to view and work with complex journeys without excessive scrolling.
• Added support for optional asynchronous journey execution in pre-fill mode to prevent timeout issues with long-running processes. Developers can now receive immediate response with instance IDs and monitor progress separately.

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April releases

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Improvements

• Updated visual indicators for unlicensed modules with clearer icons and colors.
• Improved variant lists by removing unnecessary licensing indicators.
• Added a helpful guidance message when selecting unlicensed variants.

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Bug fixes