> ## Documentation Index
> Fetch the complete documentation index at: https://docs.go.gbgplc.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Delete journey session

> Delete an entire journey session or specific personal data from the GBG GO Investigation portal to meet data privacy and GDPR obligations.

The GBG GO Investigation portal allows you to delete a journey session on demand, without waiting for your automated data retention schedule. This helps you meet data privacy and GDPR obligations, such as responding to a request to erase personal data. You can delete an entire session, or delete only specific categories of personal data.

<Note>
  To delete a journey session, your account needs the delete journey sessions permission. Contact your GBG account manager, or an organization member with admin privileges, if the **Delete journey session** option is not available to you.
</Note>

<Warning>
  Deleting a journey session permanently removes its data, including personal information, documents, and biometrics. You cannot recover deleted data.
</Warning>

## Delete an entire session

Deleting an entire session removes the session record and all of its data.

To delete an entire journey session:

1. Log in to your GBG GO account.
2. Click **Investigation**. The Investigation portal opens.
3. Click either the **Production Environment** or **Preview Environment** tab to select the environment that the journey ran in. For more information, refer to [Investigate overview](/docs/go-v2/platform/investigate/overview).
4. Click the **Session ID** of the session that you want to delete data from. If you cannot see the session, click **Add Filter** to narrow down the session list, then click the **Session ID**. The session details page opens. For more information, refer to [View journey sessions](/docs/go-v2/platform/investigate/view-journey-session).
5. Click **Delete journey session**. The **Delete journey session** dialog appears.
6. Select **Delete entire session**.
7. Click **Delete session**. A confirmation dialog appears.
8. Click **Delete**.

## Delete specific session data

Deleting specific data removes only the categories that you select, and keeps the session record for audit and operational purposes.

To delete specific data from a journey session:

1. Follow steps 1 to 5 in [Delete an entire session](#delete-an-entire-session) to open the **Delete journey session** dialog.
2. Select **Delete specific data**.
3. Select the data that you want to delete: **Personal information**, **Documents**, or **Biometrics**. You can select more than one.
4. Click **Delete selected data**. A confirmation dialog appears.
5. Click **Delete**.

<Tip>
  GBG GO records every deletion in the audit log, including what you deleted and who deleted it. To review this, navigate to the **Audit log** tab. For more information, refer to [View details of a journey session](/docs/go-v2/platform/investigate/view-journey-details).
</Tip>